Useful reviews reflect genuine experiences had by real people. That’s why we have rules about who’s eligible to leave a review on Property Wars.

When can you write a review?

Our Guidelines for Reviewers set out that you can review a company if you’ve had a recent, genuine experience with them. Namely:

  • You have/had a great landlord, tenant or rental agency
  • You had/having a bad experience with a landlord, tenant or rental agency

Top tip: Save some documentation that shows you’ve had an experience (like photos or a screenshot of your online chat with the relevant person), just in case there’s a question about your review after you’ve posted it.

What other requirements are there?

As well as making sure you fit one of the above situations, make sure your review is only about your own experience– not someone else’s.

When can’t you write a review?

You can’t write a review if you have a special relationship to the landlord, tenant or rental agency you’re reviewing. Specifically, your review shouldn’t be about a business that:

  • You own, have owned, or someone in your immediate family owns
  • You’re employed by or work for, or
  • Is a direct competitor to a business you own or work for

How to write a review

Check out our getting started guide for step-by-step instructions on all the basics – from signing up for a Trustpilot profile to finding a particular company and leaving a review.

Once you’ve written a review, you can always edit or update it.